email: sales@pinnaclemicrophones.com phone: (360) 623-0912
All ribbon microphones come with a one-year warranty. Product warranty must be registered by completing the warranty registration form within 14 days of product receipt. Warranty repairs and replacements can be requested by emailing sales@pinnaclemicrophones.com. Requests need to include purchaser name, contact information, the product, and issue you are having with the product. Product will need mailed to us for repairs and/or replacement. This warranty covers manufacturer defects only. Mishandling damage is not covered.
Refunds will be issued for products that are received that are damaged or incorrect item.
To qualify, the following criteria must be met:
Refund request must be received within 7 days of product delivery date
All original items are returned to us within 14 days of requesting the refund
Refund or replacement will be issued upon inspection and approval